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Can't get on forum - THREAD MOVED

Posted: Tue Aug 21, 2012 9:50 pm
by giraffe
I am here on the ancient desktop, as I hven't been able to get on the forum on my laptop since the maintenance at the weekend. This machine uses chrome and my laptop uses Internet explorer. I have tried everything I can think of to get back on and I just keep getting error messages, usually (but not always) telling me that it isn't available today.

I haven't had any trouble with any other website. Is anyone else here on Internet explorer? Can anyone email me a link that works?

Re: Can't get on forum

Posted: Tue Aug 21, 2012 9:57 pm
by giraffe
Now on ancient desktop, on Internet explorer. Why doesn't it work on my laptop, when it did before the maintenance?

Re: Can't get on forum

Posted: Tue Aug 21, 2012 10:04 pm
by giraffe
Still not working on laptop. Could it be that whatever you did is not compatible with the version of windows or internet explorer, or something else that is on my laptop? Can someone email me with any ideas if there is something I need to do? Has anyone else gone missing since the weekend?

We are thinking of getting rid of this computer as it is so slow and ancient, so it isn't a long term answer to come on here.

Re: Can't get on forum

Posted: Tue Aug 21, 2012 10:18 pm
by LAT
I am on here using IE. But this laptop is pretty old. However I have also managed to get on at work but I've no idea how old that computer is and what version of IE it is using.

I'll try from my other laptop and see what happens. And I can email you the link I use in case that helps.

How frustrating for you!

Re: Can't get on forum

Posted: Tue Aug 21, 2012 11:04 pm
by giraffe
Thank you, your link works, but it doesn't work when I type the same into the bar.


Very odd!

Re: Can't get on forum

Posted: Wed Aug 22, 2012 12:06 am
by LAT
It is odd. :?

Maybe if you delete your old link and use the one I sent it will work in future?
Could your old link be taking you to a cached version which is now tied into an unavailable address?

And before anyone says anything, no I am not entirely sure what I am talking about but I do vaguely remember having a similar issue once before and a colleague suggested I deleted my old 'favourite' and then tried to get in again - and then saved the new 'favourite'

Anyway, I hope the issue gets properly resolved for you.

Re: Can't get on forum

Posted: Wed Aug 22, 2012 12:17 am
by Bunnylump
I've been having trouble getting on here since the maintenance the other night. It takes ages to get here and I often have to try several times. I'm using the same laptop and Google Chrome.

Re: Can't get on forum

Posted: Wed Aug 22, 2012 8:14 am
by giraffe
It told me to delete the dns cache. (No idea what that is) So I followed the instructions, but it didn't make any difference. I wasn't using a favourite link, I tried typing in exactly what you sent me, but it took me to the white page where it has a picture of the PB logo and says if you have trouble email Gill. But the picture wasn't there, there was a box with a red X in it as if it couldn't display the picture, and it said "This page isn't available today". I tried going back to a previous PB page, but just got an error message and I alsso tried favourites. I had various different error messages, depending on which method I was using to get in, but none of them worked.

Re: Can't get on forum

Posted: Wed Aug 22, 2012 9:31 am
by Scurra
Did you try the link I sent you by email?
http://forum.puzzlebrains.co.uk
What happens when you try that? I would guess that you got your error when you clicked the login box?
Are you getting the "Server has been moved" message?

Re: Can't get on forum - THREAD MOVED

Posted: Wed Aug 22, 2012 10:33 am
by giraffe
I haven't had an email from you.