I have reported it three times to their customer services - one time I was on chat for well over 2 hours. Their phone lines are not available. The email address I was given just returned my email as undelivered. I wrote, by post, to London HQ and have had no reply. I was assured by customer services that their investigative department would get back to me within 24-48 hours. That was in June and I'm still waiting. I was also assured it would stop. It didn't!
They told me I could do what I liked with the parcels and didn't need to return them. It has been hard to refuse the packages as these days often they ring the bell and get straight back in their van ready to drive off as we open the door. We did manage to decline a couple. I now have a note on the front door telling delivery men not to leave parcels for the two unknown names but I daren't add L's name to that in case he does arrange for something to be delivered here at some point in the future. We have had some odd looks from people walking past!

It got to the point when I dreaded a white van pulling up outside the house!

I am now keeping a note of the tracking reference, date of arrival and name on the address label so we can at least throw the packaging away. If they do come back to me I will let them have this information. Almost everything seems to have been made in China - when we can tell. And there are no packing slips in the parcels.
*Does anyone know anyone called Scott C Maldonado or Stacy M Foster?