HELP!!!!!! IT Advice needed

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kingsley
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Re: HELP!!!!!! IT Advice needed

#41 Post by kingsley » Tue Feb 03, 2009 4:34 pm

I appear to have mislaid the bars at the top and bottom of the screen! :? Any idea what I've done and how I can sort it out. They appear briefly if I move the cursor to the top of the screen, but then vanish!

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Scurra
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Re: HELP!!!!!! IT Advice needed

#42 Post by Scurra » Tue Feb 03, 2009 4:39 pm

Try pushing F11

I do this all the time by accident - it's really annoying... (usually when I want the backspace key.)
Never put off till tomorrow what you can do the day after tomorrow.
All of my puzzles are simple and obvious. For certain values of "simple" and "obvious".

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kingsley
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Re: HELP!!!!!! IT Advice needed

#43 Post by kingsley » Tue Feb 03, 2009 4:43 pm

Thank you. I think I must have pushed it by accident while aiming for the backspace button.

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MBH
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Re: HELP!!!!!! IT Advice needed

#44 Post by MBH » Tue Feb 03, 2009 4:44 pm

LOL - this is going to turn into a general purpose IT thread, isn't it? :)

Nice to know that different people are having the SAME problems over the years.

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kingsley
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Re: HELP!!!!!! IT Advice needed

#45 Post by kingsley » Tue Feb 03, 2009 4:47 pm

I think I might take all of the tips off here stick them in a book and make millions from selling it to fellow puzzlers. :lol:

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giraffe
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Re: HELP!!!!!! IT Advice needed

#46 Post by giraffe » Wed Mar 04, 2009 11:32 am

Connected laptop to printer for the first time and it seems to have installed the printer etc. (I think)

Trying to print a spreadsheet showing my answers for those 49 little pictures, so I can scribble on it. When I press print it comes up with a box which says


save the file as....




...File name *.xps


Why is it trying to save when I want to print? The printer panel is showing 0 documents queueing.

:shock:

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Re: HELP!!!!!! IT Advice needed

#47 Post by dcfanjo » Wed Mar 04, 2009 11:37 am

:shock: :shock: No idea - sorry... :?:

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SparkOut
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Re: HELP!!!!!! IT Advice needed

#48 Post by SparkOut » Wed Mar 04, 2009 12:03 pm

You either have not installed the printer correctly (possible) or it is not set as the default printer (more likely, from what you've described).
When you press the print button it has picked the currently default printer which is the (standard installed) "software" printer which prints the output of the application to the "Microsoft XPS Document Writer". Instead of printing to a piece of paper, it "prints" to a file which you can name and save (that's what the prompt is for) and you can then email that file to someone instead of posting a physical piece of paper. On a modern Microsoft system the recipient would be able to open and view the XPS file on screen and print it to a real printer if he/she chose.
It's Microsoft's version of a PDF file (short for "Portable Document Format") but of course, nobody uses it.
So - check in the control panel for the printer being installed, and if it is, set it to be the default printer. If it isn't showing in the printers section of the control panel, then you need to install the printer again and make sure it's picked up.

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dcfanjo
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Re: HELP!!!!!! IT Advice needed

#49 Post by dcfanjo » Wed Mar 04, 2009 12:20 pm

Sounds so simp,le when you put it like that ..... :lol:

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giraffe
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Re: HELP!!!!!! IT Advice needed

#50 Post by giraffe » Wed Mar 04, 2009 12:33 pm

Well I went to install the print er and it told me that if I was using a USB (cable with one of those flat ends I assume) it would install it automatically. So I plugged the printer in and sure enough it appeared in the printers section of the control panel. It was even shown as the one with the tick. (So I assumed that meant it was the default printer)

But clearly something is wrong.

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giraffe
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Re: HELP!!!!!! IT Advice needed

#51 Post by giraffe » Wed Mar 04, 2009 12:36 pm

Aha, I found something to click and it has printed.

I usually get there in the end, but not necessarily by the official route. :roll:

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MBH
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Re: HELP!!!!!! IT Advice needed

#52 Post by MBH » Wed Mar 04, 2009 1:24 pm

kingsley wrote:I think I might take all of the tips off here stick them in a book and make millions from selling it to fellow puzzlers. :lol:
Good luck with that 8-) I've got them all stuck in my HEAD and I'm lucky if it makes me Hundreds let alone Millions :P

For giraffe - there are 2 routes, but they arn't 'Official' and 'Unofficial', they are 'Works' and 'Ohhhh B....' :D

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Bunnylump
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Re: HELP!!!!!! IT Advice needed

#53 Post by Bunnylump » Wed Mar 04, 2009 11:53 pm

...or whine and get someone who knows what they're doing to come and do it for you. I have a knack of standing vaguely near anything mechanical and it breaks. For years I couldn't even wear a watch because I always sent them haywire. :roll:
You're only given a little spark of madness. You mustn't lose it.

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Re: HELP!!!!!! IT Advice needed

#54 Post by clvrlad » Wed Mar 04, 2009 11:58 pm

can i hire you to stand in the tax office :-D
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Those who understand binary, and those that don't.
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clvrlad
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Re: HELP!!!!!! IT Advice needed

#55 Post by clvrlad » Wed Mar 04, 2009 11:59 pm

Scurra wrote:Try pushing F11

I do this all the time by accident - it's really annoying... (usually when I want the backspace key.)
:-D strange its how i usually want the screen :-D
There are 10 kinds of people in the world
Those who understand binary, and those that don't.
DVP anon member........errr what was it again.....

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eirian
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Re: HELP!!!!!! IT Advice needed

#56 Post by eirian » Tue Mar 10, 2009 2:43 pm

Not really advice needed, more information to share.
Our BT home hub has given up, so until we get a new one, we won't be around! BT have promised to send one, but who knows how long that will take..... (they say 2-3 days, but we all believe that, don't we!)
Meanwhile, I've limited access from work, but really shouldn't log on from here all that much, and could lose this access at any time given that Work is rather seriously infected with this d@mn virus and has no sign of being fixed any time soon, in fact various PCs are being totally isolated from the system, and mine could be picked as one of those with a moment's notice!
Perseverance: - the courage to ignore the obvious wisdom and carry on anyway

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SparkOut
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Re: HELP!!!!!! IT Advice needed

#57 Post by SparkOut » Tue Mar 10, 2009 3:45 pm

Here's a proposal : get them to pay £500 a day per person, and MBH, Scurra and I will come and fix it for them, we'll have the job done in... easily under 60 days. Perhaps less if we get a significant performance bonus. :lol:

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eirian
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Re: HELP!!!!!! IT Advice needed

#58 Post by eirian » Tue Mar 10, 2009 4:01 pm

hey, I'm impressed - you can clean totally 2000+ PCs in less than 60 days? and still allow the Council's essential processes to continue, and their major projects complete on schedule?

At least they've started unplugging the worst infected machines manually, rather than via the network, so we've got a bit more confidence that it'll all work this time, but they can't just isolate the whole network as there are too many projects that need doing (eg, they can't isolate my PC as I have the only copy of some of the vital legal docs on my machine, but I know my machine is infected, so I can't copy those docs onto another PC as it'll infect that PC.....)
Perseverance: - the courage to ignore the obvious wisdom and carry on anyway

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SparkOut
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Re: HELP!!!!!! IT Advice needed

#59 Post by SparkOut » Tue Mar 10, 2009 4:10 pm

splutter... for that sort of money you could get a lot of "cleaning" done!

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gill216
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Re: HELP!!!!!! IT Advice needed

#60 Post by gill216 » Tue Mar 10, 2009 5:06 pm

Wow, I'm not so stupid after all.

I have "cleaned" a 40 plus network after 5pm and before 9am next day- and I hadn't a clue what I should really be doing and I didn't lose any info whatsoever- and thats more than 3 years ago . I think anything I'd managed to wipe would have shown by now. This sounds like contractor "over- inflation of the task" because the local council are paying.

I speak in ignorance so please shoot me with flames missiles or whatever. All I did was applied what I'd have done to our home network on a much larger scale - because the person I worked for was too mean to pay an expert and I was fed up with the problems. . Maybe I just got lucky.
"If you want to make an apple pie from scratch, you must first create the universe." -Carl Sagan

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